“My water heater was dying about a month ago. The pilot light wouldn’t stay lit, and eventually wouldn’t light at all. I called around and DR was able to see me the same day. They diagnosed the problem, and recommended a replacement. They were able to replace the unit the same day, and I felt the price was fair. As it turns out, the unit shipped from the manufacturer with a faulty part. Things were running great until the gas company had to shut off my gas for a meter replacement. I called DR, and they came out and replaced the faulty part. They make the whole process very easy and very transparent when it comes to cost and any needed upgrades.”
Andy H.